FAQs

Have questions? Find your answers here.

What are the delivery times and prices?

West Malaysia
Express (1-3 w/days) - RM7.50
East Malaysia & Labuan
Express (3-5 w/days) - RM15.50
Singapore
Express (2-4 w/days) - 1kg : RM30 | SGD9* 1.5kg : RM35 | SGD11*
Australia & New Zealand
Express (5-7 w/days) - RM120 | AUD42* Slow Tracked Mail (30 w/days) - 150g : RM70 | AUD24* 250g : RM85 | AUD29* 500g : RM120 | AUD42*
United States & Canada
Express (5-7 w/days) - RM150 | USD36* Slow Tracked Mail (30 w/days) - 150g : RM70 | USD17* 250g : RM85 | USD20* 500g : RM120 | USD29*
United Kingdom & Europe
Express (5-7 w/days) - RM105 | EUR23* Slow Tracked Mail (30 w/days) - 150g : RM70 | EUR15* 250g : RM85 | EUR18* 500g : RM120 | EUR26*
Brunei & Hong Kong
Express (5-7 w/days) - RM58 | USD 13*
Cambodia, Indonesia, Laos, Myanmar, Philippines, Thailand, Vietnam, Rest of the World*
Slow Tracked Mail (30 w/days) - 150g : RM57.50 | USD14* 250g : RM62.50 | USD15* 500g : RM72.50 | USD17* Slow Tracked Mail (30w/days)* - 150g : RM70 | USD17* 250g : RM85 | USD20* 500g : RM120 | USD29*

Is there an option for self-pickup?

For your convenience, we offer self-pickup at the times and location listed below. Choose self-pickup during checkout for more details.
Location
Jalan Profesor Diraja Ungku Aziz, 46200 Seksyen 13, Petaling Jaya, Selangor, Malaysia
Get directions
Time Slots
Friday 10:30 AM — 9:30 PM Saturday 10:30 AM — 9:30 PM

Where else can I find your products?

I'm interested to be a stockist, how can I get in touch?

We are definitely looking to expand worldwide and would love to explore a partnership with you! To become a stockist, please reach out directly via email at hello@princeofpins.com. We will get back to you as soon as we can!

Is there anywhere that I can say hello?

Feel free to also drop us a message on our Instagram, @theprinceofpins!
We'd love to hear from you! If you have any questions, feedback, or inquiries, please reach out to us via email at hello@princeofpins.com. Our team is here to help and will respond as soon as possible.